Our product

By focusing on only one product and using advanced manufacturing methods. We gain a competitive edge while never compromising material quality or workmanship.

Construction

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cross section



  • Our letters are constructed using pre-painted aluminum coil which is mechanically flanged, bent and cut by one machine.
  • We mechanically fasten a CNC cut, .125" thick Alupanel back inside. This makes our letters strong and rigid yet cost effective and quick to produce. We also silicone all interior seams.
  • Our faces are CNC cut for accuracy, with top quality trim-cap properly adhered.
  • All is held together using premium hardware and fasteners.
  • LED's are installed using double sided tape and secured with a web of silicone.
  • Transformers come pre-mounted inside an approved electrical box with an external on/off switch.
  • Each letter comes with a 6' - 8' wire leed.
  • We inspect every sign before it leaves to ensure quality of materials and workmanship.
  • We test all LED’s and transformers for a period of no less then 24 hours before shipping.

LED Lighting

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LED's

It’s not just an LED, it’s a SAMSUNG. SAMSUNG is one of only four companies in the world that produce their own LEDs. At .72 watt and 11,000 kelvin per three LED module, they are at the top of the brightness spectrum. SAMSUNG quality is revered the world over and can be used as a good selling point with our letters.

Transformers

We use only quality LED transformers. We have many years of proven reliability associated with these transformers. In addition, each transformer is tested for no less than 24 hours before it leaves our facility. We supply them pre-mounted inside an approved electrical box with an external on/off switch, ready to be connected to a 120 volt power supply.

Faces

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For accuracy, our faces are CNC cut from 3/16" acrylic sheet. The trim-cap we use is produced by a well known North American supplier. It is guaranteed for life not to crack, peel or delaminate. There are many look-a-likes to this product, but only this one is guaranteed for life.

Colours

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Face Colours

We offer three options when choosing face colours:

  1. Most of our colour choices come from AVERY Ultimate or Premium cast translucent films. We apply it to # 2447 white acrylic and when illuminated with our white LEDs. The result is a bright and vivid colour that will get your customer noticed. This also makes it easy to select colours using your own AVERY colour chart.
  2. We also offer two acrylic colours without film. # 2793 red acrylic lit with red LEDs, which produces a bright, rich vivid red. Or # 2447 white acrylic lit with white LEDs, which produces an intensely powerful bright white.
  3. If you require digital print for any of your faces, we can print it on quality media and UV laminate it for you. You just send us the file and we’ll print and apply it for you.
Click here to view acrylic colour chart.

Return Colours

We offer two options when choosing return colours:

  1. Choose from our array of standard colours on the Return Colour Chart.
  2. If there is a specific Pantone colour required that is not available on our chart. We can custom paint returns to suit, using Gripflex or Mathews paint. Just give us a Pantone colour number and we’ll match it using computerized colour matching technology.
Click here to view return colour chart.

Trim-Cap Colours

We offer two options when choosing trim-cap colours:

  1. Choose from our array of standard colours on the Trim-cap Colour Chart.
  2. If there is a specific Pantone colour required that is not available on our chart. We can custom paint trim-cap to suit using Gripflex or Mathews paint. Just give us a Pantone colour number and we’ll match it using computerized colour matching technology.
Click here to view trim-cap colour chart.

Ready To Install

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Our letters arrive ready to be installed including:

  • An installation instruction sheet complete with a wiring diagram.
  • A Craft paper installation pattern with all fastening and power lead holes indicated.
  • Each letter has an 8' to 10' long power wire attached.
  • Transformers mounted inside an approved electrical box ready to be connected to a 120 volt power supply.
  • You just unpack and install, with no guess work required.

Shipping

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Packaging

Our letters and logos are packaged for shipping in the following ways:

  • Letters and logos up to 24" in height and width. Are wrapped in 1" bubble wrap and packaged inside double walled, corrugated cardboard boxes.
  • Letters and logos over 24" in height or width. Are packaged inside custom made, light wood crating.

Shipping

Once your letters and logos have been packaged, we can arrange for shipping in the following ways:

  • We can send you a quotation for prepaid shipping FOB your door by a licenced and bonded courier.
  • If you wish to arrange and pay for shipping yourself. We will supply you with package sizes and weights for you to ship FOB our facility.
  • You can also pick up your orders directly from our facility.

Warranty

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The signs manufactured by Channel Letter Source (CLS) Inc are guaranteed for a period of one (1) year from the date of shipment and considered free from defects in materials and workmanship. Any defective component will be replaced during this period without charge. However, any labour, or expenses linked to the intervention on the sign will not be reimbursed. The buyer must wait for CLS Inc to authorize any warrantied intervention to the sign and CLS Inc may require pictures of the defective component and how it is installed to be sent by email. CLS Inc will at it’s sole option, either repair or replace the defective component. This warranty does not apply to components damaged by a natural phenomenon, negligence, bad manipulation, bad installation or act of vandalism.


 

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